By Marco Baratta, M.A.
Organizations nowadays are far more complex than 20 years ago, to say a number, complex in a way that things have to be done faster, technology has put a fast pace of working, customers want thing faster therefore but not only that, they want not just a product or service, they want the product or the service, and “The” is what they uniquely want.
So, how an organization in a fast pace technology, fast delivery market and a demanding customers are going to survive? The answer: Talent Management.
Managers are so afraid of loosing control; they do not want employees to know more than then, to create more than them, to be smarter than them. This management culture can undermine the talent of any organization that has permeated it and even worst, can make thing so slowly that even profit can be jeopardized. That management culture self centered has its roots in the organization from which it comes. If you have a hierarchy organization that is the management style you are going to have, if you have a clan culture organization that is the management style you are going to have and so on.
Indeed every organization is a different world full of different philosophies of working and therefore different thought patterns which create different policies, rules etc. Now, in today’s world does not matter in what kind of business you are, the process of unleashing your talent is more and less the same. This is not magic is very simple, and is so simple that what is preventing of seeing that is the type of organizational cultures you have. Organizational Culture is a process as talent, but the first one must change in order that talent emerges.
If we say that is a common process such process in what consist? is basically one word:
When you are aware for whatever reason that you organization needs a shift in leadership and you have to let talent take over, a change process has just started. Just the fact that this ideas is been proposed as a Talent Management Program, or Coaching Program or Career Development Program, or just a change in the way your organization do things, will make the present culture think twice about itself. Is your culture prepared for these changes? Does this mean employees will be in command? Shifting culture is a very hard process because old beliefs must be transformed or substitute by new ones, and not only beliefs but your whole organizational framework will have to change.
Once you create the opportunity for people to express their ideas, or propose new ways of doing things, and decisions are taken not individually but in consensus, also you take care that your talented employees grow in knowledge and become more specialized through training. As soon as all that begin to happens the ladder of employee development begin to escalate also. Job descriptions are aligned to your employees; they obey your employees not the other way around.
Recognition is now present in your activities, talented employees want to become valuable and their efforts recognized the want to feel they are contributing in their work and adding value to the organization. As employees begin to develop they will ask for more opportunities and that will be inevitable, although you can have some individuals that will be in flow (Mihaly csikszentmihalyi, 1996) a state in which opportunity and abilities are perfectly aligned with capacity and produces altered state of consciousness among some are: sense of completely involvedness, time disappears, the activity produces immediate feedback though is highly rewarding (no extrinsic motivators), ego disappears etc. Once the activity is completely a domain of your employee, boredom could emerge, what we say before, then becomes a reality, what new tasks or challenges is your employee going to be assigned to? What career program has the organization prepared for talent individuals, other wise after employee boredom comes employees turn over is a risk if the organization is not creating more opportunities for development.
Talent management is a fascinated journey, you just have to be prepared that once you unleash the conditions for it to happen you must be prepare for what comes next.